Shipping

 

 

We offer free shipping Australia-wide for all orders over $100.00, and for orders under $100.00 we charge a flat rate* of $8.50 for Standard Shipping and $14.50 for Express Post Shipping.

We also ship internationally and quote a flat rate of $55.00 for parcels up to 20kg, although this service can be pretty slow depending on your location. For international shipments, we suggest emailing or calling us once you've placed your order so we can make an arrangement that works best for you.

*Yes, actual shipping fees vary significantly according to the parcel weight, delivery address and timeframe but we prefer to keep it simple and charge a flat rate. Please also note that shipping fees cover order processing, packaging, delivery to Australia Post or the courier company, as well as the actual shipping costs, so in most cases it costs us more than we're charging you. 

We use Australia Post (Standard Shipping = Regular Parcel Post, and Express Post) and for courier deliveries Fastway Couriers and Couriers Please. Note that all free shipping is via Standard Shipping  - if you need your item urgently call or email us and we'll make special arrangements.

We aim for same-day processing on all online orders, and will email you shipping tracking details so you can monitor progress of your delivery. To estimate the delivery time to your location you can use one of the below postage calculators:

Australia Post Parcel Post

Australia Post Express Post

Fastway Couriers Quick Quote

Couriers Please Quick Quote

If you have any questions or concerns about shipping or delivery times please email us at info@smithstreetcycles.com.au or give us a call on 03-9419-1995 

Please note that we do not ship bikes! Read why.

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